How ValetFlow helps a dealership.

Dealerships can choose a fast one-page form or a step-by-step guided form separately for normal and Workshop bookings.

When configured with the official DVSA MOT History API, lookup can populate available vehicle details and retain MOT expiry/result, latest mileage and returned advisory or defect information while manual entry remains available.

Text, long text, number, date, date/time, dropdown and yes/no questions can be added to either booking type.

Record deadlines, urgent work and customers waiting on site so important vehicles remain visible.

Use dealership-specific rows, bays and free-text locations to help staff find vehicles and keys.

Each dealership controls its own valet services, Workshop tasks and chargeable add-on work.

MOT, recall, servicing, diagnostics and repair jobs use a dedicated workflow rather than mixing with the valet queue.

Track received, assigned, in progress, awaiting approval or parts, ready and collected stages.

Add labour, parts, fees and other recommended work with quantities, prices and totals.

Customers can approve, decline or part-approve estimate items without creating an account.

Workshop can record key/vehicle location, parking, mileage, fuel or EV battery and outstanding work. The receiving valeter must accept custody or return the vehicle to Workshop with a reason before work can start.

Share a limited private page showing received, mechanic, valeting and ready-for-collection progress. The page moves into the valeting stage only after the receiving valeter accepts custody.

Show Awaiting Valet, In Progress, Quality Check, Completed, Reclean/Rework and Overdue columns.

Keep vehicle details, instructions, staff assignment, timers, notes, photos and completion information together.

Record condition concerns before work starts and keep them with the vehicle history.

Mark damage categories directly on the vehicle diagram and retain the corresponding list.

Store before, after, interior, exterior and damage evidence against the correct job.

Where enabled, authorised staff can review work, add a QA photo and record sign-off notes.

Keep corrective work linked to the original job with reason, assignment, notes, status and evidence.

Dealership users can request work, search current and historic bookings, view progress and open authorised records.

A random-token page gives customers clear progress while hiding internal notes and staff discussion.

Customers review understandable descriptions and prices and submit one recorded approval response.

Authorised dealership users can download job photos and open invoice history.

Dealership users can raise a reclean against completed work so it stays visible and traceable.

The private progress page can be closed and removed when the keys are collected while internal history remains.

Staff can view work, start and finish jobs, add notes, upload photos and update progress from a phone.

A dedicated APK supports jobs, timesheets, messages, photos and the damage map.

Clock in and out, record breaks and review or correct time records before payroll use.

Payment information and acceptance records are managed on a dedicated restricted page.

Keep job-specific notes and broader team messages inside ValetFlow instead of scattered chats.

Dealerships can enable location or QR-based staff check-in only where the process needs it.

See workload, priorities, active staff, overdue vehicles and recent activity, with capacity and SLA warnings for Workshop and valeting workload.

Review completed jobs, average job time, recleans, late work, productive days and payroll totals.

Track available minutes, overload or nearly-full warnings, due-time risk, handovers awaiting acceptance and QA targets while linked handovers avoid duplicate package counting.

Filter timesheet and additional-service invoices, export CSV/PDF where supported and track paid, unpaid or cancelled status.

Use dealership postcode forecasts and practical advice to plan weather-sensitive work.

Higher packages can separate and compare dealership locations while protecting each site’s records.

Administrators can switch package-included tools on or off without deleting historic records.

Dealership, staff, valeter, viewer and platform roles are limited to the records they need. Dealer accounts also support last-login/activity visibility, online presence and secure password reset.

Check database tables, storage, authenticated email, postcode weather, vehicle lookup and API health from one place while keeping public error detail restricted.

Use configured SMTP rather than basic server mail and test delivery from System Health.

Token-based valeter endpoints support secure app access without exposing Super Admin pages.

Advertised stock can be prepared for import where the dealership has suitable third-party access and credentials.

A licensed copy can run on a customer-controlled server with agreed responsibility for updates, backups and security.

Technical tools support backups, database checks, update records, TXT export, dealer-contact retention, safer maintenance and security hardening.

Light/dark appearance, colour schemes, public wording, SEO, header/footer menus, important-event email alerts and separate visitor-versus-bot traffic reporting can be managed centrally.